Refund policy

We value our customer and strive to provide you with the best service possible including fast shipping and no hassle returns.  If you have any comments, questions, concerns please reach out to us: contact us or direct e-mail:  info@veilandvintage.com or use the chat on our website.

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HASSLE-FREE RETURNS 

DOMESTIC US RETURNS

We hope your purchase meets your expectations.  If you are not entirely satisfied with your purchase, we will work with you to return the item for a store credit or refund.  We accept returns for 14 days after receipt of the item. To be eligible for a return, your item must be in the same condition that you received it. If possible, in the original packaging. 

Please contact us prior to shipping back the item to us so we are aware of the request.  Once your return is received and inspected, we will send you an e-mail to notify you that we have received your returned item and approval or rejection of your refund.  Refunds are made to the original method of payment and may take up to three (3) business days to credit back to your account depending on the payment method.  Returns are not eligible for free shipping.

Return address:
24 Wishes Vintage C/O Jewel Box Studio
910 Elm Grove Road
 #36
Elm Grove, WI 53122